Food Operations Specialist

About Calo 

Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. 

Role overview

To function as the link between the central food team and the local production teams and own the recipe guideline updates and dashboard updates where required. You will be accountable for giving the kitchen the correct information through documentation and processes in order to deliver a consistent food experience.

The successful Food Operation Associate is a reliable professional with excellent record-keeping abilities. The goal is to ensure a great and consistent product experience for our customers, this role sits between the Food and Operations teams to communicate, coordinate, and apply. 

Main Responsibilities

• Receive the monthly plans brief from the brand team and gather feedback from the local business unit regarding sourcing and capacity 
• Maintain a list of required equipment developed by the Scaling Chefs to be shared with all country operations ahead of new launches
• Be the single point of contact between local Production & Supply chain teams (and regional team if information is required) for new menu item launches
• Coordinate with the business units on scheduling training sessions with the scaling and training chefs
• Respond to daily operations questions on menu portioning guidelines and cooking methods 
• Receive all recommendations from the kitchens, and create a tracker for all experiments regarding cooking method changes 
• Receive the feedback from the local business units on new / alternative ingredients and capture it as part of the tracker above. 
• Work with the central scaling chef and within nutritional specs to approve alternative ingredients due to unavailability 
• Ensure dashboard is up to date

Ideal Candidate

Qualifications 

• A fresh graduate with a relevant training experience or a candidate with 1 year of experience in administration or documentation. 
• An experience within the food industry is a plus 
• Must be proficient with Microsoft excel and office 
• Able to communicate proficiently in both verbal and written English 

Knowledge and competency

• Outstanding communication and interpersonal abilities
• Reliable and trustworthy 
• A well spoken strong communicator 
• Pleasant personality and able to lead with empathy and patience.