Product Designer II

About Calo
Launched in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.

Role Overview
We are looking for a Product Designer to ensure a pleasant, comfortable, and ever-improving user experience with our products as it is a crucial aspect of our mission of making healthy easy. 

Please note that this is a remote position.

Main Responsibilities

• Understanding and influencing the product and its strategy with teams to create user and business impact
• Influencing stakeholders, their approach, strategy, and processes
• Support with facilitating organization-wide discussions and workshops
• Dedicating a significant amount of time to connect with our customers, while observing preferences and validating their ideas
• Conducting generative discovery research with the product manager to thoroughly understand the user's needs and motivations before jumping to solutions straight away
• Ensure every design is validated with the users
• Working with the Product Manager to actively assign relevant experience KPIs for the problem we are trying to solve
• Owning the quality of designs in your product area and collaborating with the Product Manager and Engineering Manager
• Striping off assumptions, removing existing biases while problem-solving (dig deep till there is no answer to the why - the first principle thinking)
• Actively involve the squad and relevant stakeholders to explore concepts, narrow down to the best solution using design thinking methodologies such as ideation sessions, workshops, design studio, etc
• Creating simple, elegant solutions to complex interaction problems with high attention to detail
• Accounting for each stage of the user journey using user flow diagrams, sketches, wireframes etc
• Working closely with lead designers and product leaders to research, identify and address key business / customer goals

Ideal Candidate

Qualifications

• 2 to 3 years of experience in modern Product Design (User Interface and User Experience)
• Proficiency in English and preferably Arabic as well

Knowledge & Competency

• Ability to understand how to actively diverge and converge in the problem space repeatedly to design a well-thought-out product (double diamond framework)
• Practical knowledge of a range of research techniques
• Ability to solve at low fidelity and polish for delivery (thoroughly understanding the problem from the business and customer point of view first)
• Ability to measure the impact of solutions after release
• Anticipating feedback and addressing it proactively
• Expand our design systems to improve it instead of deviating from it
• Continually raise the bar in design with beautiful, pixel-perfect, and modern UI
• Keeping up with the latest trends and best practices of UI design
• Well-versed with app and web-based consumer behavior
• Experience working with co-located and remote cross-functional teams
• Ability to motivate the team you work with and engage the team culture
• Comfortable with ambiguity with the ability to balance priorities and take the necessary actions
• Challenging the status quo and thriving in a fast-paced and dynamic environment

Personality

• Strong communicator 
• Ability to work both independently and in a team
• Friendly and pleasant personality that is able to lead with empathy and patience with others
• Moves fast and delivers results on time with a passion to seek knowledge and learn continuously