Culinary Manager

About Calo
Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers. 💚

Launched in Bahrain in 2019, we have since expanded to 5 countries in the region, delivered millions of meals to our customers, and launched our very own Grab & Go Cafe concepts.

We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.
 

Role Overview

We’re looking for a star player to work closely with the cooking partner, guide and train them, develop new meals, and ensure general customer satisfaction with the food.
 

Main Responsibilities

• Ensure that cooking partner follows all the recipes and guidelines and that final product sent to customers matches the expectations 
• Work closely with the cooking partner to support them in daily operations and ensure that the meals are cooked, portioned well ahead of dispatch time
• Assist in developing and scaling new recipes while ensuring that the flavor and quality standards are maintained.
• Modify recipes & create new ones, documenting them  in conjunction with the R&D team
• Working closely with the R&D team in formulating recipes & creating trendy and high-quality food
• Train the kitchen team to prepare new recipes, guide & lead them.
• Resourcefully solve any issues that arise and seize control of any problematic situation
• Comply with and enforce sanitation regulations and safety standards. Maintain & document records.
• Maintain a positive and professional approach with coworkers
• To assign responsibilities to subordinates and to check their performance periodically
• To work on training team members in an effective manner to ensure efficiency.
• Must be proficient with technology, using Rational ovens, Blast Chillers,  freezers & modern cooking equipment & techniques.
• Working closely with the Operations  &  Supply chain team, suggest, and act as a facilitator for the R&D team.
• Daily monitor of customer’s feedback, identifying problems and providing tangible solutions.

Ideal Candidate

Qualifications

• Must have had previous experience as a  Sous Chef
• Must have 8 years of experience within the hospitality and catering industry, preferably in Volume operations.
• Must be a proficient communicator in English 
• Previous experience in a food manufacturing facility is a plus
• Obsessed with customer’s feedback and satisfaction

Knowledge & Competency

• Has had team-leading experiences and would be able to train the kitchen team
• Outstanding communication and leadership skills
• Up-to-date with culinary trends and optimized kitchen processes
• Knowledge of various cooking methods, ingredients, and procedures.
• Create and maintain an efficient, hygienic, and positive working environment
• Display good work ethic, resourcefulness, and organization
• Must be able to work under pressure and manage time accordingly 
• Ensure quality control and efficient workflow
• Strong time-management skills
• Ability to spot and resolve problems efficiently
• Capable of delegating & managing multiple tasks
• Communication and leadership skills
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS, MMS )

Personality

• Strong communicator 
• Ability to work both independently and in a team
• Eager to learn 
• Friendly and pleasant personality that can lead with empathy and patience 

Perks that come with this role: 

• The chance to build something extraordinary from the ground up
• Access to our mouthwatering meal subscriptions
• Competitive benefits and stock options
• Working with driven and extremely passionate colleagues in a growth-oriented culture